Introducing any new system of data capture and management can be exciting, liberating and empowering! However, we are creatures of habit and change can also be scary. The prospect of migrating your existing data to a new system and adapting how you work can be a daunting one.

Circle Interactive are a digital agency that specialise in helping organisations work better with their websites and contact management. They shared with us their three top tips for setting up new data systems:

1. Clear communications are key. Being open about upcoming changes will help to build enthusiasm from everyone involved and should ensure that the project moves along according to plan.
2. Consult end users about the changes as much as possible. This is the group of people whose routines will be most affected by a new database and involving them will help create a sense of ownership.
3. Devote adequate resources to support training around the new database. This needs to be an integral part of the project from the outset.

Circle Interactive will be at the Future of CRM & Ticketing next week to discuss how to avoid the common challenges of database implementation. Join their surgery session on 25 August for more practical advice on setting up databases and ensuring your new system really succeeds.

The Future of CRM & Ticketing is a full-day event bringing together a broad mixture of experts on data management and application. Have a look at our events page for a full list of upcoming events or contacts us for more information.